Lessons from a Door Latch
Earlier this year I checked into a high-end hotel in a big city for a few days and I was reminded of the kind of problems that conscientious tradespeople need ...
The High Cost of Perfectionism
If you are a professional painter who values quality, there’s a chance you battle with perfectionism. So did I, back in the day. Luckily, more than 25 years ago I ...
Floor Specialty
Dave Wenners has been a residential and light commercial painter since 1988, but lately he’s been bragging about a tighter focus he’s taken for his business: Epoxy.
Throwing More Wood on the Fire
When I was a boy, our family had a summer cottage up north, and one day a neighbour friend and I decided to build a bonfire. He lived in cottage ...
Employee First
How treating workers like customers built one of western Canada’s largest painting businesses. An interview with Mark Dumerton of M&L Painting, Coquitlam, B.C. By Steve Maxwell When 16 year-old Mark ...
Endurance
While surviving a malignant brain tumor and becoming a single mother of four, Markham, Ontario’s Brenda Cory never let her business slip one single inch.